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GDPR Compliance

Last updated: January 2024

Our Commitment to Data Protection

Trivipauro is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains your rights under these regulations and how we fulfil our obligations as a data controller.

Data Controller Information

Trivipauro acts as the data controller for personal information collected through our website and in the course of providing our services.

Contact details:
Trivipauro
47 Queen Square
Bristol, BS1 4LH
United Kingdom
Email: [email protected]

Your Rights Under UK GDPR

As a data subject, you have the following rights regarding your personal data:

Right to Be Informed

You have the right to receive clear and transparent information about how we collect and use your personal data. We provide this information through our Privacy Policy and this GDPR page.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will address rectification requests promptly.

Right to Erasure

Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw consent.

Right to Restrict Processing

You may request that we limit how we use your personal data in certain situations, such as while we verify the accuracy of data you have challenged.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will stop such processing immediately.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.

Lawful Basis for Processing

We process personal data under the following lawful bases as defined by UK GDPR:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose
  • Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests
  • Legal Obligation: Where processing is necessary to comply with the law

Data Protection Principles

We adhere to the data protection principles set out in UK GDPR:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality
  • Accountability

Exercising Your Rights

To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months, and we will inform you of any extension within the first month.

We may need to verify your identity before processing your request to ensure we do not disclose personal data to unauthorised persons.

Complaints

If you are dissatisfied with how we have handled your personal data or your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time. Any significant changes will be communicated through our website.