Privacy Policy

Last updated: January 2024

Introduction

Trivipauro is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact details (email address, postal address)
Property requirements and preferences
Communication records between you and our team
Any other information you choose to provide

We also collect certain information automatically when you visit our website:

IP address and browser type
Pages visited and time spent on our website
Referring website addresses
Device information

How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our property search and advisory services
To communicate with you about your enquiries and our services
To send you relevant property information when you have requested it
To analyse website usage and improve our online presence
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where you have provided it
Performance of a contract or steps taken at your request before entering a contract
Our legitimate interests in operating our business, provided these do not override your rights
Compliance with legal obligations

Data Sharing

We do not sell your personal information. We may share your information with:

Property owners, landlords, or letting agents when necessary to fulfil your service requirements
Service providers who assist with our business operations (such as website hosting)
Professional advisers where necessary
Authorities when required by law

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use, and applicable legal requirements.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Object to processing of your information
Request restriction of processing
Request data portability
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Trivipauro
47 Queen Square
Bristol, BS1 4LH
United Kingdom

Email: [email protected]